This document outlines our commitment to your privacy, security and personal data.
We support the EU’s General Data Protection Regulations (GDPR). The nature of the products and services that we supply require us to collect and store some personally-identifiable information. For instance email addresses and billing details, or login details so your users can access the software that we host.
Generally, the data that we store is integral to the way our hosted software works.
You can at any time request an export, or deletion of your personal data.
We offer support and hosting of the following software. These software solutions store user data. To read more about the types of data they collect, please follow the links below.
To run our day to day business we use the following products.
Email marketing lists
If you require a copy of your data from any of these systems, or wish to delete it “the right to be forgotten” please email us.
The main purpose for collecting and using your personal data is to provide you with hosted LMS solutions and related services. This may include the following;
You can opt-out of email marketing at any time (see “Our internal systems”) and depending on your location we may have required your explicit consent to send you these marketing communications. If you are unsure whether you have given your consent we suggest that you provide us with permissions again http://eepurl.com/cWJ_sX to ensure that you continue to receive communications from us. Opting out does not affect your ability to receive support and maintenance for existing sites hosted with us.
Our servers are top quality enterprise level hosted with Amazon Web Services (AWS) in Singapore and Sydney.
In general we do not share data we collect about you to any third parties. In the event that we outsource a service to another company, the minimum amount of data will be provided to them to provide the service. For instance, Blindside Networks provides us with BigBlueButton hosting. This means that if you use Pukunui’s BBB Lite, or the full BBB provided on your hosted Moodle site, your webinar sessions will be run on Blindside Networks servers. You can read more about their data policies here https://blindsidenetworks.com/privacy/
We thank our happy customers for sharing their “success stories”. If you have consented to a testimonial on our site and would like us to edit or delete it, please contact us.
We use Google Analytics on https://pukunui.com/ to help us improve how you access relevant information. This includes things like tracking the length of time visitors spend on each page, the source of the traffic and the order of pages on our site they visit.
If you haven’t already done so, you should review your GDPR, privacy and data protection policies.
Pukunui is a hosting provider and for maintenance, upgrades, support or troubleshooting will access your server, or sites you have hosted with us.
Your data and the data you collect about your learners and staff is yours. As the site owner, you are responsible for your data. This is commonly referred to as the “data controller”.
If you have users that visit or use your site from the EU and UK we recommend that you look into your responsibilities and seek professional advice as to what you need to do to comply with the GDPR.
We do not knowingly collect data or information about children under the age of 13. By using our services you are responsible for collecting appropriate permissions and consent from all of your users.
If you believe you have children under the age of 13 using your site and you have not obtained proper consents please contact us so that we can delete the information.
Pukunui is continually reviewing our systems and policies to make sure that all personal data provided is handled in accordance with the relevant provisions for Hong Kong, Malaysia and Australia.