Free Moodle LMS help and support

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Where can I get free Moodle LMS help and support?

There are a number of places you can get help, support and advice. is the official documentation and support site for the Moodle Learning Management System (LMS). It is a comprehensive resource for anyone looking to learn more about the learning management system, get help, start a course, or connect with the global community.

On, you can find a wide range of resources to help you get the most out of your learning management system. The site offers detailed documentation on how to use the software, as well as step-by-step guides for various tasks, such as creating courses, adding activities, and managing users. There is also a community support forum on the site where users can ask questions, share tips and advice, and find solutions to common problems.

In addition to the support resources, the site also features a range of community-generated content, including custom themes, MoodleDocs, plugins, and other add-ons that can enhance the functionality of your learning management system installation. There are also many different language packs available, which allow users to use the educational platform in their native language.

One of the key features of is its vibrant and active user community. The site is home to a large and diverse group of educators, learners, developers, and other individuals who are passionate about using the e-learning system to enhance learning and teaching. Members of the community regularly contribute to the site, sharing their knowledge, experiences, and insights on a range of topics related to the online learning environment. is the official website of Moodle HQ, the independent company behind the popular Learning Management System (LMS). The site offers a wealth of information about the history, mission, and values of Moodle, as well as the commercial side of the software. The company is based in Perth, Australia.

It is a not-for-profit organisation dedicated to supporting the global LMS Community, promoting the use of open-source technology in education, and providing help to teachers and students.

On, you can learn more about the history and the vision that drives the web-based education tool. The site features a timeline that outlines the key milestones in the development of the course management system, as well as a detailed overview of the company's mission and values.

The site features a range of resources, including case studies, testimonials, and pricing information, that can help you learn more about the different ways in which the virtual learning environment can be used in a commercial setting.

Pukunui's Youtube channel

We have hundreds of instructional videos covering various LMS software, Mahara and BigBlueButton.

Pukunui's Youtube channel is a valuable resource for anyone looking to assess elearning software, and how teachers and students can effectively log into and use these platforms. The channel features hundreds of instructional videos that cover a wide range of topics related to these projects, including how to use the different features, how to customise and extend the functionality, and how to integrate them with other systems.

The videos on Pukunui's Youtube channel are designed to be easy to understand and follow, making them accessible to users of all skill levels. Whether you are new to virtual learning environments, or are an experienced user looking to learn more advanced techniques, you can find instructional videos on the channel that will meet your needs.

In addition to the instructional videos, Pukunui's Youtube channel also features a range of other resources, including webinars, tutorials, and product demonstrations. These resources can help you learn more about the different features and capabilities, as well as how to use them to create engaging and effective learning environments.

General Help: Navigating the Main Page, Accessing Content, and Finding Help on the Community Site

This open-source tool for educators and learners, facilitating the creation and management of online courses. It allows users to upload course materials, manage assignments, and engage with participants in a virtual classroom setting. Widely recognized for its effectiveness in online course management, this platform supports a dynamic elearning environment.

To start using this platform, simply navigate to the main page and click the login link. After entering your credentials, you will access your dashboard where you can navigate to your specific course content. If you are a course administrator or creator, updating your course materials is straightforward. Select the course section you wish to update and use the provided tools to modify your content.

Enrolling in a new course is easy. Browse the list of available online courses, choose the one that interests you, and click the enroll or register button to join. Should you encounter any technical issues or need further assistance, please contact the site's administrator or consult the platform's extensive documentation available online.

For course participants, submitting assignments is a simple process. Go to the course page, find the assignment link, and follow the steps to upload your file. The dashboard serves as the hub for all your activities on the site, allowing you to easily view your courses, pending assignments, and other site information. To access it, log in and select the dashboard icon from the menu bar.

Get local support

Pukunui is a leading full-service LMS provider (using the Moodle™ software platform) with locations in Australia (Perth and Sydney), Hong Kong (Sai Kung), and Malaysia (Kuala Lumpur), offering training and course creation. We offer hosting, support, development/customisation and integration, training and branding services, ensuring that the investment you have made in your elearning strategy is supported by a professional and skilful team. With a background in both the Education and IT sectors, Pukunui provide services to education & training institutions, corporate and government clients of all sizes both locally and internationally. We helped to develop the core code and proudly promote it as a quality educational product.

Our head office is in Australia - Perth. Pukunui Technology was set up in 2000 to offer commercial services around the software package.

We were one of the first Moodle Partners, and continue to support the project with code, events, and help.

Pukunui Limited was founded in Hong Kong in 2011 to cater to the growing demand for hosting and training in both Hong Kong and mainland China, providing access to systems and course support.

Hong Kong has a thriving Moodle software community which we support by running regular user group meetings and offering help and resources.

In 2013, Pukunui Sdn Bhd joined the Pukunui family. Pukunui Sdn Bhd was set up in Malaysia to service our Malaysian clients using the Moodle software platform, as well as clients in the  Asia Pacific region. 

Malaysia has a strong commitment to open source software.

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