Customer success stories

LMS Testimonials - What our customers say

Read LMS testimonials, reviews, client success stories and case studies kindly provided by our happy customers using Moodle LMS Learning Management System

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Dr Steve Clark PhD M.Ed MFA eLearning Manager, The Royal College of Pathologists of Australasia
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Angela Lindley Administrative Officer TELL Centre, School of Medicine and Pharmacology
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Laura Hesketh Educational Designer & LMS Admininstrator, Education & Training, Family Planning
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Amy Emanuel Moodle Site Administrator, Christian Heritage College
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Mary Morel Founder, Online Writing Training
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Tom Hulse Lifeline Australia
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Sherol Fernandes Business Manager GCA
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John O'Neill Manager, Education and Training, Deaf Society of NSW
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Leo Gregorc eProjects Manager, VET Development Centre
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Denise Calder L&D Administration and Coordination Officer, The Benevolent Society

I have been very satisfied with the level of support and assistance from Pukunui over the past 4 years. The technical and admin support has been excellent and hosting has always been consistently reliable. I would highly recommend the services of Pukunui to any organisation wanting support and hosting with the Moodle LMS. Thanks again for your support.

Pukunui have successfully hosted the TELL Centre Moodle Elearning site for + 6 years. We have always received and continue to receive excellent customer service and support from the Pukunui team. In addition to the hosting, we recently requested a new development within our Moodle site which required specific functionality and navigation. This brought with it challenges to both teams. The drive, focus, and expertise of Pukunui staff and their sharing of knowledge with us, resulted in a successful build of the new functionality.

FPNSW has contracted Pukunui to support and maintain the installation and customisation of our Moodle since 2013. During this time we have implemented numerous customisations and continue to work with them to set up integrations with our other systems to further enhance our education services.

Recently, as a result of helpful advice from Pukunui, we added an additional Moodle site for a training partnership program we have with another NGO. All stakeholders in this project have been impressed with the layout, look and feel of the new site.

Throughout our relationship Pukunui have been professional and knowledgeable as we’ve navigated our way through understanding Moodle’s capabilities and the options available to make the most of our LMS.

The nature of the organisation I work in, is such that sharing of information and approval processes can require longer timelines than usual, although once approval has occurred prompt action is expected, in order to meet set outcomes and deadlines. Pukunui have been supportive and patient throughout the ebbs and flows of our in-house processes and demonstrate a willingness to achieve outcomes in a tight turnaround time whenever possible.

As a result, we have a cost effective, functional and flexible LMS which meets our requirements, as well as access to the support we need to maintain our continued growth and expansion into online learning.

Recently we have made some changes to Moodle and as a result one of our plugins, Turnitin, stopped working. I know this is a third party plugin, but I am very thankful for your assistance as we tried to work out what the issue was (particularly as the Turnitin support was not altogether helpful). I am just emailing to say thank you for the outstanding support and assistance you have provided. Your response was incredibly prompt and I am grateful that you were always happy to talk to me (and I called quite a bit!).

If you’re looking for a Moodle provider, look no further. My courses work well and are beautifully branded. If I ever have any questions or issues, they are dealt with promptly and professionally. I highly recommend Pukunui – they are simply the best!

Another KPI achieved - upgrading and revamping our Moodle site! Knockin' it out of the park today! Have to give it up for the Pukunui guys, though - fabulous job!

Pukunui has been providing a 5 star service to GAC Corporate Academy from commencement. The Pukunui team is extremely Moodle savvy, builds excellent rapport, which leads to outstanding service wrapped up with high-calibre client relationship. We appreciate their consistent support and ability to meet our needs.

We have been using Pukunui to support our Moodle platform for the past three years. We recently approached Pukunui to assist with some integration issues we were having with our new enrolment system. Support was also required in making the Moodle platform more interactive for our students and to cut down the work for our trainers. Pukunui helped by explaining the benefits of a more interactive platform, they set up grader reports for our all our courses. Attached our students to each course and individual modules and assessments. The consultant worked throughout the day with two of my staff via Skype to iron out any glitches.

The team at Pukunui worked seamlessly with the enrolment system provider to ensure our organisation had the best solution to our issues with a very quick turnaround. The result was amazing. The students can now see what needs to be completed when they log on, they also have up to date information on assessments and can see what has been achieved and what has not. As a team we found the training and the experience a revelation on what Pukunui and the Moodle platform has to offer. Their staff were amazing, nothing was too much work or too much effort, thank you. We look forward to growing the platform to maximize the work of the team and our trainers.

For the past 5 years Pukunui Technology has been my Moodle hosting partner and has provided me with exemplary service in my capacity as eProject Manager for the VET Development Centre. A critical aspect of my role is to afford digital solutions for the Victorian VET sector by modelling best practice use of learning management systems.

I approached Pukunui Technology when my existing partner was unable to provide me with the solutions I needed. Not only did Pukunui provide me with that solution, but they did so within 24 hours. For me, this herald the beginning of what I knew would be a fantastic working relationship. As my needs changed, so too did Pukunui’s capacity to adapt accordingly to support me. I work autonomously, but am secure in the fact knowing that even though Pukunui are on the other side of the country, they are super responsive to my often critical and urgent support requests.

I have engaged Pukunui to develop my Moodle theme, build custom plugins modules and adapt Moodle processes to respond to my individual needs and specifications. The process, quality of work, and development methodologies are built around sound working practices. They were not only able to meet my needs but often in very short timelines. I have engaged Pukunui in a number of instances for this service.

I offer this testimonial in full support of Pukunui. I have many clients who are often looking for Moodle hosting partners and I do not hesitate in recommending Pukunui Technology to them, as I would to any organisation who wanted a holistic hosting partner. If there was one thing I would say to encapsulate my experience with Pukunui it would be that they are respectful of my individual needs and are accommodating to meet their service obligations to ensure my work processes are both efficient and effective.

I have no hesitation in recommending Pukunui and would be more than happy to advocate for them to any potential client.

Efficient and Effective

I really appreciated your help on this. Once again I find the Pukunui Support team to be one of the most efficient and effective support teams that I have worked with over the many years of my career. I hope you pass my compliments onto your Manager.

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